STORE POLICY
ORDER ISSUES
Once an order has shipped, we cannot modify any details, including shipping address or item quantity. If you made an error in your order, please contact us immediately at helporganicgarmentz@gmail.com with your order number and issue.
SHIPPING & PROCESSING
- Please allow 3-5 days for your order to be processed and shipped. (Unless the SKU is known as a PREORDER)
- You will receive an email notification with tracking details once your order ships.
- Organic Garmentz is not responsible for lost, stolen, or damaged packages after they have been shipped.
DAMAGED OR INCORRECT ORDERS
If you receive a defective, incorrect, or incomplete order, please contact us at helporganicgarmentz@gmail.com for assistance. We will work to resolve the issue promptly.
REFUNDS & RETURNS
- All sales are final. We do not offer refunds.
- If you receive a defective or incorrect item, we will gladly replace it at no additional cost.
🚨 Incorrect Shipping Address: If your package is returned due to an incorrect address provided at checkout, you will be responsible for covering the cost of reshipping. Please double-check your shipping details before completing your order.
If you have any questions, feel free to reach out to us at helporganicgarmentz@gmail.com
Thank you for shopping with Organic Garmentz!